Saturday, September 20, 2008

Designing library web sites

Interesting article on the process of designing a library web site in the July 2008 issue of CRL, by Jennifer Duncan and Wendy Holliday, titled, "The Role of Information Architecture in Designing a Third-Generation Library Web Site." Among the tidbits:
  • Multiple types of usability testing are best (card sorts, rapid paper prototype testing, etc) as are ongoing usability testing
  • Your site should be user-centered, not librarian- or web-designer-centered
  • Have multiple paths to the same info on your site; there shouldn't be just 'one way' to get to a item
  • Collecting data about how users actually use your web site helps deflect any internal conflict among Web committee members who may disagree about the best design
  • The authors state their work on the Information Architecture Task Force took 6 months, but the actual design of site took 2 years

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